Staff Attitude
· friendliness and courtesy to guests
Staff Knowledge
· understanding of vehicle and process
Inventory Level
· number of cars available to view or drive
Facility Quality
· cleanliness and comfort during visit
Final Impression
· ability to meet the initial expectations
wooky1976 (37) 4 Year(s) Old (does not count toward dealer score)
I bought their Scion xB demo and it was in a pristine condition, plus got an excellent deal. They gave me a better trade-in value then McDonough Toyota in Staunton, Virginia. The finance guy explained everything clearly and didn't pressure me to buy anything.
PROVIDE FEEDBACK FOR OTHER SCION SHOPPERS: Leave your own review for Browns Charlottesville Scion
Overall Rating
First Impression