Staff Attitude
· friendliness and courtesy to guests
Staff Knowledge
· understanding of vehicle and process
Inventory Level
· number of cars available to view or drive
Facility Quality
· cleanliness and comfort during visit
Final Impression
· ability to meet the initial expectations
Matt 3 Year(s) Old (does not count toward dealer score)
The staff at Irwins was great. Friendly, honest and cosiderate of my time. I would recommend them to all my friends and family. Wish I could say that about all of the dealerships I visited. The Irwin Zone exceeded all of my expectations...THANK YOU I LOVE MY xB!
DONNA WHITE 3 Year(s) Old (does not count toward dealer score)
Scot Laurent was very helpful, patient, knowledgeable, and persistant in getting back to us. We played telephone tag for 2 days and we called Betty and she stepped in and hooked the two of us together. I love my new car and can't believe it only took 24 hours to pull this all together. Donna
Jolt21 (5) 3 Year(s) Old (does not count toward dealer score)
I had an issue with my age/income and financing, but Irwin kept a positive outlook and I ended up getting a loan from Toyota under my own name. Also, my car was not in stock but they managed to speed up the delivery and get me a new 07 model at the same time. Extremely helpful and a nice staff.
Chad 3 Year(s) Old (does not count toward dealer score)
I bought the Flint Mica tC. I walked in at the end of the business day on Saturday and drove away the same day -- with financing! I also got a sweet Scion flashlight -- it makes a "bat symbol" on the wall.
PROVIDE FEEDBACK FOR OTHER SCION SHOPPERS: Leave your own review for Irwin Scion
Overall Rating
First Impression
Inventory Level