Staff Attitude
· friendliness and courtesy to guests
Staff Knowledge
· understanding of vehicle and process
Inventory Level
· number of cars available to view or drive
Facility Quality
· cleanliness and comfort during visit
Final Impression
· ability to meet the initial expectations
AaronDLCtC (19) 9 Months Old (does not count toward dealer score)
these guys/gals are great. from customer service to price,inventory,and service they did a great job across the board. I've always gotten a loaner when in service and my service guy knows my family every time we call. I bought twice and will definitely try to buy again real soon.
Oscar Garcia 5 Year(s) Old (does not count toward dealer score)
Very positive experience. Brandon Hull (sales associate) provided excellent service before, during, and after the sale. The service staff were pleasant, and answered my questions to the best of their ability.
kidvid (8) 5 Year(s) Old (does not count toward dealer score)
I bought my xB from Performance Toyota on June 20th 04. Everyone one was courteous and professional. It was great to deal with a dealership that knows how to make a customer happy. Thanks to Joe Danner for all the help and I have to say sorry for bothering him all the time asking if my Toaster was in yet. Kid Vid
Test driven one car there and they were awesome about it. Handed me the keys and told me to take off. Very good Expierence. 2nd best car looking expierence besides Bellevue Scion! Good dealership though.
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