Staff Attitude
· friendliness and courtesy to guests
Staff Knowledge
· understanding of vehicle and process
Inventory Level
· number of cars available to view or drive
Facility Quality
· cleanliness and comfort during visit
Final Impression
· ability to meet the initial expectations
jiggadomino (219) 2 Year(s) Old (does not count toward dealer score)
Well, its def a very nice dealership. And even though I have a few friends that work there, they weren't very knowledgeable about the tc. The thing that bothered me most is that when i got my oil change, they failed to screw the oil cap back on, so I had all this oil splatter over my engine. Funny thing is, my buddy was working on my car...
egtc88 (13) 2 Year(s) Old (does not count toward dealer score)
Very good experience at this dealership. Only had to wait about 5 days to get the tC I wanted. Staff is truly dedicated to the customers. Got my extras installed quickly and very well done. I recommend this dealership to everyone in the area.
toyoda (0) 2 Year(s) Old (does not count toward dealer score)
Their new facility is awesome, and they are super helpful. The staff is energetic and devoted to the Scion lifestyle.
sam Hickey 3 Year(s) Old (does not count toward dealer score)
I couldn't be happier with the entire process. From management to sales force, everyone was interested in my time and my needs. I would definitely recommend this dealership to everyone in the area.
Brandons_tC (2) 4 Year(s) Old (does not count toward dealer score)
I made my first car purchase at Michaels Scion. I first went to the dealer on a Sunday afternoon and was helped after about two minutes on the lot. The staff was very helpful in showing me all of the features of the tC. I went back the next Saturday to purchase. I only had to wait six days for my '06 tC. My only suprise was the lack of knowledge of the new features in the '06 tC. However they helped my thoughouly go through the new features (iPod hook-up, etc.) once the car was ready for pick-up. They had a very nice facility and Sam even walked me though the service garage to show me work being done on my car. I was very satisfied with the final purchase and everything went very smooth. I look forward to visiting again for my three free oil changes from Michaels Scion.
jeanann (39) 4 Year(s) Old (does not count toward dealer score)
We've been to this dealership twice, both on busy days. Even though we are patient people, our overall impression was that the dealership didn't really have a good strategy for dealing with crowds. On both occasions, after a long wait, we were told that the model we wanted to drive was not in stock, something we thought we should have been told upfront.
We are cash buyers and ended up buying our Scion xB RS2 #86 at Toyota of Kirkland where on two occasions while also a very busy dealership, we received very good service.
Joel Snook 5 Year(s) Old (does not count toward dealer score)
Great job. Great car.
John 5 Year(s) Old (does not count toward dealer score)
I'm STILL waiting after 9 weeks after I've been told 2-4 weeks. They tell me their are the #1 dealership but so has every other dealership including the one in Vancouver, WA. Also the kids at Michaels don't have much info on the car itself. I knew more about their car than they did. I find that very obnoxious.
thefoth (225) 5 Year(s) Old (does not count toward dealer score)
I have personally spoken with Michaels Scion in Bellevue, they seem dedicated to doing things the Scion way and with energy.
PROVIDE FEEDBACK FOR OTHER SCION SHOPPERS: Leave your own review for Scion of Bellevue
Overall Rating
First Impression
Staff Attitude
Staff Knowledge
